Mobile Banking
Mfin Plus Mobile Banking system is a set of software product by which financial institutions can provide financial transaction and notification services to its customers using mobile telecommunication devices. Mfin Plus Mobile banking has been designed and developed from the ground up to address the needs of Nepali market and to increase accessibility of the banking services to the hand of every customers.
Apart from banking and financial services, Mfin plus mobile banking has Nepali Text to Speech (TTS) engine which can read the notification and enquiry messages in both Nepali and english Voice. By using this feature you can increase the accessibility of the financial services even to the people who can’t read textual notification.
Mfin Plus mobile banking system is additional module for MFin Plus core banking system for providing remote transactions and transaction notification to a clients when their Saving/Loan accounts are debited or credited. By providing mobile banking services you can build a relationship of trust with your end customers. There are several benefits of implementing Mobile banking services some of which are pointed below.
- Increases trust for the bank among clients.
- Reduces the cost of handling transactions by reducing the need for customers to visit a bank branch for non-cash transactions.
- Reduces cost of customer support through notification and enquiry services.
- Helps to minimize fraud.
- Increases financial awareness/literacy among the clients.
- Can minimize fake members and fake loan disbursement.
- More business from existing client/new clients.
- Minimizes errors in posting/transaction.
- Increases customer feedback.
Features of Mfin Plus Mobile Banking
- Cost Effective
- No waste of time/budget
- Immediate delivery
- High response ratio.
- Professional impact on client
Functionalities offered by Mfin Plus Mobile Banking
- Balance inquiry: End users can use this service to get balance in their account. The response of this will be read out by the application so that a client who cannot read written text can listen nepali voice to get to know balance in their bank account.
- Meeting inquiry: End users can use this service to know their next meeting date and the detail of the payment/deposit they will have to make in their next meeting. The response of this service will be spoken in nepal voice.
- Statement of savings accounts: End users can use this service to get the statement their saving account.
- Loan repayment history: End users can use this service to get information about repayment history of their loan account.
- Push notification: End users get notification when their account get debited/credited or when the meeting is rescheduled.
- Balance Transfer: With this feature users can transfer balance to the account of other customers.
- Mobile top-up: With this feature end users can recharge their mobile by using pin less recharge system. This service will not be provided by default and can be activated in later version.
- Bill payments: Bill payments for different service provider will be integrated later on as end users get confident about mobile application and mobile payments.
- Other general notifications: You can push other notification and messages to the end user's mobile application such messages can include wishes, notice and services offered by your organization.